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Getting started
15 questions
Temperatures
8 questions
Service temperatures
5 questions
Cleaning
7 questions
Traceability
6 questions
Cooling
5 questions
Reheating
3 questions
Frying oil
4 questions
Thermometer calibration
4 questions
Retained samples
3 questions
Use-by labels
6 questions
Deliveries
7 questions
Documents
7 questions
Self-inspection
4 questions
Inspection and registers
9 questions
Account and subscription
12 questions
Getting started
- How do I install the app on the kitchen tablet?
- How do I create my account and my establishment?
- How does Getting started work with a template?
- Do my cooks need an account?
- Can I have the app on my phone and on the chef's?
- How do I rename or remove a tablet, and protect its settings with a PIN?
- How do I add or remove a first name from the crew?
- How do I set my meal periods and closing days?
- Does the app work without Internet?
- Which devices does the app run on?
- How long does the setup take?
- How does the crew know what is left to do?
- How do I change the language or the screen orientation?
- How do I update the app?
- Where do I find help from inside the app?
Temperatures
- How do I log a walk-in or reach-in temperature?
- What do I do when a temperature is out of range?
- How do I add a cooler or a freezer?
- Can a reading be corrected?
- How do I rename a unit, change its range or remove it?
- Can a unit be logged only once a day?
- I missed a reading: what do I do with the overdue task?
- Where do I find the temperature register and export it as a PDF?
Service temperatures
Cleaning
- How do I tick today's cleaning?
- How do I change how often something is cleaned?
- How do I add, rename or remove a zone or an item?
- A cleaning was missed: how do I catch up?
- How do I require a proof photo on an item?
- How do I add my cleaning products and say what they clean?
- How do I cancel a cleaning ticked by mistake, and where is the register?
Deliveries
- How do I record a delivery?
- How do I add a supplier, its delivery day and its email address?
- What are the receiving temperature limits for frozen and fresh, and how do I change them?
- What do I do when a delivery is out of range?
- How do I send the claim to the supplier with the photos?
- How do I cancel a delivery entered by mistake?
- Where do I find the receiving log and export it as a PDF?
Documents
- How do I add a document (photo or PDF)?
- How do I attach a certificate or training record to a crew member?
- How do I activate a document to renew and set its due date?
- How does the reminder work, and how do I file the new document?
- What does the banner “documents to renew have no date yet” mean?
- How do I withdraw a document filed by mistake?
- Where do I find the documents register and export it?
Inspection and registers
- The health inspector is here: how do I pull up the logs?
- How do I pick the period of a register?
- How do I export a log as a PDF or e-mail the complete file?
- Can entries be edited afterwards?
- How do I see every non-conformity of the period?
- Tasks show overdue while we were closed: how do I clear them?
- How do I read the day summary?
- How do I follow my establishment from my computer?
- Where is the data stored, and who can see it?
Account and subscription
- How do I subscribe or cancel?
- How does the free trial work?
- How does the subscription work?
- How do I pause the subscription while closed?
- Where do I find my invoices or change my card?
- I run several restaurants, how does that work?
- How do I invite my food safety consultant or a partner?
- I forgot my password: how do I reset it?
- How do I change my name, the establishment name, or fill in the details (registration, logo)?
- How do I set notifications and the e-mail report?
- How do I delete an establishment?
- Which e-mails will I receive?
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