How do I pause the subscription while closed?
Annual closure, end of season, renovation: pausing stops billing without losing anything, and lifts in one click when you reopen.
- On tracito.com, in My space, open the establishment then the Subscription section.
- Under Seasonal closure, tap Pause. Nothing more is charged; the establishment goes read-only and the tablets show “Establishment paused”. Logs stay readable and exportable.
- When you reopen, same place: Resume subscription. Full access is back within a minute, with your settings, first names and tablets just as you left them.
Tip: declare the closure in Opening days too, so no overdue task piles up during the pause.
Also in Account and subscription
- How do I subscribe or cancel?
- How does the free trial work?
- How does the subscription work?
- Where do I find my invoices or change my card?
- I run several restaurants, how does that work?
- How do I invite my food safety consultant or a partner?
- I forgot my password: how do I reset it?
- How do I change my name, the establishment name, or fill in the details (registration, logo)?