How do I cancel a delivery entered by mistake?
Right after “Validate”, the message at the bottom of the screen offers “Cancel” for twenty seconds: tap it and the delivery is cancelled. Later, tap “History” at the top of the Deliveries module, open the delivery, then “Cancel this entry”: pick the reason (“Input error”, “Wrong item”, “Other”), add “Details (optional)” and confirm with “Cancel the entry”.
Anyone on the crew can cancel today’s delivery; an older one, only the manager. Nothing is erased: the delivery stays in the register, struck through, with who cancelled it, when and why. There is no editing: to fix a temperature, cancel and record the delivery again, setting the time under “When”.
Tip: an email already sent to the supplier cannot be cancelled; it stays in the register even if the delivery is cancelled.
Also in Deliveries
- How do I record a delivery?
- How do I add a supplier, its delivery day and its email address?
- What are the receiving temperature limits for frozen and fresh, and how do I change them?
- What do I do when a delivery is out of range?
- How do I send the claim to the supplier with the photos?
- Where do I find the receiving log and export it as a PDF?