How do I subscribe or cancel?
Payment happens on the website, never in the app; the kitchen tablet shows no price and no button.
- On tracito.com, tap Sign in with the manager account (the same as in the app), or from the app Settings › Account & establishment › Subscription, which opens My space already signed in.
- In My space, open the establishment then the Subscription section: choose Subscribe monthly or yearly. Paying by card takes a minute; full access is restored right away, on every tablet.
- To cancel, Manage subscription opens your billing space (Invoices, card and cancellation). Cancellation takes effect at the end of the paid period; nothing is refunded, nothing is deleted: the establishment goes read-only and you can subscribe again whenever you want.
Seasonal business? Do not cancel: pause instead (see “How do I pause the subscription while closed?”).
Also in Account and subscription
- How does the free trial work?
- How does the subscription work?
- How do I pause the subscription while closed?
- Where do I find my invoices or change my card?
- I run several restaurants, how does that work?
- How do I invite my food safety consultant or a partner?
- I forgot my password: how do I reset it?
- How do I change my name, the establishment name, or fill in the details (registration, logo)?