How do I find a lot if there is a problem?
A supplier calls to say a lot has been pulled: open Lot search, at the top of the Traceability module or from Inspection mode.
- Type the lot number, even part of it: spaces, dashes and case do not matter. A product, a supplier or a dish work too.
- Results come in three groups: Photographed labels, Labelled preparations (use-by) and Deliveries, each with the date, meal period, dish and first name.
- Tap a label to open it full screen and read the lot again.
The search covers the last 90 days and works offline. It only finds what was typed: a photo taken without a lot number is found by product, supplier or date, in My photos.