How do I set notifications and the e-mail report?
Notifications go to the phone signed in with your manager account, never to the kitchen tablet. They are set per establishment in Settings › Account & establishment › Notifications (or the Notifications section of My space).
- Choose what you receive: End of service (“Lunch over · 3 tasks not done”, nothing if all is done), Non-conformity (as soon as it is logged, with the corrective action), Product recall (a photographed product appears in an official recall), Documents to renew (before the due date, on the day, a week after).
- Quiet hours: Do not disturb at night, from the time of your choice to the time of your choice.
- E-mail report: Every week (Monday morning, for the past week) and/or Every month (on the 1st, for the past month): completion rate, missed tasks, non-conformities and corrections, module by module, sent to the account's address.
Nothing comes through? Check that Android allows Tracito notifications on your phone, and that the app is installed there with your account.
Tip: for a second manager, invite them with their own account; they set their notifications on their side.
Also in Account and subscription
- How do I subscribe or cancel?
- How does the free trial work?
- How does the subscription work?
- How do I pause the subscription while closed?
- Where do I find my invoices or change my card?
- I run several restaurants, how does that work?
- How do I invite my food safety consultant or a partner?
- I forgot my password: how do I reset it?